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SCOPE of NECESSARY BEHAVIORS

ReadAct works like a heads up display used by pilots.

Visualize the target of desired outcomes with its four quadrants. Now imagine that you as a leader, manager, problem solver, are going to guide and influence your group to take aim at that target to maximize the quality of the outcomes you will achieve with your group. ReadAct provides you a SCOPE, complete with cross-hairs, with which you can take your best shot.

The cross-hairs of this scope represent the two crucial sets of behavior which anyone must do to produce quality outcomes: Read and Act.

To Read is to be able to sense,to tune in, to intuit, to detect like with radar, and know what is going on around you.

To Act is to be able to influence, use power, do something to make things happen around you.

These two sets of behavioral skills are not always equally developed in each person. If a well developed capacity is noted by a capital letter "R" or "A", and an underdeveloped capacity is noted by a lower case letter "r" or "a", the following combinations are possible.

R + a

Some people are "R", they know what's happening around them, but they are "a", they don't take action. This type of person (approximately 90% of the people, 90% of the time) may stew in their knowledge and wring their hands about what's wrong and what should be done, but they don't DO ANYTHING! We might notice that group is often grumpy.

r + A

Other people may be "r", they don't really know what's going on around them, but watch out because they are "A" and will do something about it anyway! Like an unguided missile, these folks (about 7% of the people, 90% of the time) create organizational havoc in their wake with misguided, unaware, and insensitive actions. They do powerful often damaging things that can devastate others. Call this group dangerous!.

r + a

Still others may be "r", blind, doesn't matter, they are also "a", they couldn't do anything about the situation anyway. These people (about 1% / 90% of the time), the unconscious and impotent few, don't do anything, but they didn't realize anything needed doing. Call them "HAPPY"! You (who have a bigger R may envy them because they seem so balanced, but you cannot give up your bigger R unless you have a lobotomy (pretty serious), or engage in the behaviors to induce a liquid or chemical lobotomy (pretty stupid). If you are a little r bigger A, it would never occur to you to envy these folks anyway, you wouldn't even notice how out of balance you are.

R + A

Good problem solvers, managers, and leaders do not come from the ranks of the blind and incompetent. They balance their leadership behavioral skills. To use their "R", aware, sensitive, intuitive, conscious, intelligent, perceptive skills to guide and direct their "A", power, initiative, make things happen skills. These people (about 2% / 90% of the time) are the QUALITY PERFORMERS! These are the balanced and capable who consistently produce effective and efficient desired outcomes.

To refine the cross-hairs of the scope and make it more useful as a heads up display, see it with the Big R's and Big A's at the center, in the bullseye, where the quality is. The Little r's and Little a's are out at the edges. Big R = Read and Big A = Act behaviors help us hit the bullseye. Little r and Little a behaviors miss the bullseye.

There is more to the heads up display.

The capacity to Read may be applied to the TASK = SITUATION surrounding it, and the ORGANIZATION = PEOPLE within it.

Similarly, the capacity to Act may be focused with regard to the METHODS = PROCESS and the RESOURCES = CONTENT used to accomplish the desired outcomes.

The scope of the ReadAct MODEL consists of two Read behaviors, READ SITUATION and READ PEOPLE, and two Act behaviors, ACT METHODS and ACT RESOURCES. Placing the READ behaviors on the horizontal and the ACT behaviors on the vertical cross-hairs yields the completed scope for the heads up display.

THE ReadAct SCOPE

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