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Problem Solving in groups, managing, and leadership responsibilities include ongoing assessment of progress, and evaluation of performance. ReadAct offers a complete workshop of tools to assess progress. It can be used from the beginning of an enterprise to assure a disciplined approach from start to finish, or it can be applied midstream to all or any part of an enterprise which may need a systematic review, course correction, and improved performance to completion.
One of the most powerful values of the ReadAct System is that using it facilitates goal and objective setting, and the very same criteria this process generates become the assessment and evaluation criteria. This leads to frequent routine status checks occurring naturally during the life of the enterprise at hand.
A further leadership and management responsibility, beyond assessment and evaluation, involves error correction and human resource development. The ReadAct System offers a repetoire of tools and resources to accomplish these functions.
The two behaviors which bracket each outcome quadrant are the two most likely sources of error correction and performance improvement. So to improve each quadrant:
SUCCESS / ACHIEVEMENT - focus on READ SITUATION and ACT METHOD BEHAVIORS.
SUPPORT / TEAMWORK - focus on READ PEOPLE and ACT METHOD BEHAVIORS.
ECONOMY / ECOLOGY - focus on READ SITUATION and ACT RESOURCE BEHAVIORS.
PRODUCTIVITY/SATISFACTION-focus on READ PEOPLE and ACT RESOURCE BEHAVIORS.
By focusing on the two sets of BEHAVIORS which bracket the DESIRED OUTCOME QUADRANT for which performance needs improvement, a problem solver addresses the primary causal factors which produce those specific OUTCOMES. This focus can helps avoid activity traps and misdirected actions which hold little probability of improving performance with respect to the predetermined objectives and criteria.
Similarly, when appraising an individuals performance, a Problem Solver can assess that performance by the review of the OUTCOME QUADRANTS as above, and know which behaviors need development, training, coaching, mentoring, or some other form of improvement and growth. People assessment is most effective when the critique is focused on the performance outcomes rather than personality factors. And, when the need for improvement points directly to the kind of resource which would most benefit the performance of the person being assessed and developed, the evaluation process tends to be optimally constructive. Familiarity with the ReadAct System offers a tool for self assessment, evaluation, and development as well.
Use The ReadAct System
This model simply and completely pulls together the ordinary, routine and necessary concerns and behaviors of a problem solver whether in the role as a manager, a leader, or a group participant. As a Problem Solver you must attend to the specification of desired outcome criteria. As a Problem Solver you must Read and Act with your group to produce those desired outcomes. As a Problem Solver you must assess and evaluate your progress. As a Problem Solver you develop yourself and your people. The ReadAct System is a disciplined process created to help you accomplish each of these crucial problem solving challenges. When you use the system in a formal way, it also establishes a paper trail, a record, an institutional memory, which can totally support your efforts toward ACCOUNTABILITY as a Problem Solver pursuing the VALUES OF QUALITY.